Shipping Policy

Shipping Policy

Last Updated: June 18, 2026

Thank you for choosing Amp Peptide. We are committed to providing reliable and efficient shipping services to customers worldwide.

1. Order Processing

Orders are typically processed and prepared for shipment within 1–3 business days following successful payment verification.

Business days exclude weekends and public holidays.

During periods of high demand, processing times may be extended. If a significant delay occurs, we will notify you using the contact information provided with your order.

2. Shipping Methods and Estimated Delivery Times

We utilize appropriate packaging and logistics partners to help maintain product integrity during transit.

Estimated delivery times:

Delivery estimates are not guaranteed and may vary depending on:

• Carrier performance
• Customs processing
• Weather conditions
• Local regulations
• Destination country restrictions

Transit times begin after the order has been shipped.

3. Shipment Confirmation and Tracking

Once your order has been dispatched, you will receive a shipment confirmation email containing tracking information.

Tracking data may require 24–48 hours to become active within the carrier’s system.

Customers are responsible for monitoring tracking updates and ensuring availability to receive the shipment where applicable.

4. Customs, Duties, Taxes, and Import Compliance

International shipments may be subject to:

• Import duties
• Customs fees
• VAT/GST
• Brokerage charges
• Other government-imposed fees

These charges are the sole responsibility of the customer.

Amp Peptide has no control over customs procedures and cannot predict applicable fees.

Import Compliance

The customer is solely responsible for determining whether the products ordered may legally be imported, possessed, or used within the destination jurisdiction.

We shall not be responsible for shipments that are:

• Delayed by customs
• Refused by customs authorities
• Seized by customs authorities
• Destroyed by customs authorities
• Returned due to regulatory restrictions

No refunds or replacements will be provided for orders affected by local import restrictions or regulatory non-compliance.

5. Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information.

Amp Peptide is not responsible for delivery issues arising from:

• Incorrect addresses
• Incomplete addresses
• Undeliverable destinations
• Customer failure to accept delivery

Additional shipping charges resulting from address corrections, reshipments, or returned packages may be charged to the customer.

6. Lost, Delayed, or Damaged Shipments

Once an order has been transferred to the shipping carrier, delivery performance is primarily under the carrier’s control.

While we will assist customers in filing carrier claims when appropriate, we cannot guarantee carrier reimbursement decisions.

A package may not be considered lost until:

• Domestic shipments: 15 business days after shipment
• International shipments: 30 business days after shipment

Investigation timelines may vary by carrier.

7. Returned or Refused Shipments

If a shipment is:

• Refused by the recipient
• Returned due to an incorrect address
• Returned because import requirements were not met

Any refund issued may be reduced by:

• Original shipping costs
• Return shipping costs
• Carrier handling fees
• Customs-related expenses

Products that cannot legally be returned or resold may not qualify for any refund.

8. Temperature-Sensitive Products

Certain products may be sensitive to temperature fluctuations during transit.

While we take reasonable precautions regarding packaging and shipment preparation, temporary temperature exposure may occur during transportation.

Customers acknowledge and accept the inherent risks associated with shipping temperature-sensitive research materials.

9. Force Majeure

Amp Peptide shall not be liable for shipping delays or failures caused by circumstances beyond our reasonable control, including but not limited to:

• Natural disasters
• Severe weather events
• Labor disputes
• Transportation interruptions
• Government actions
• Customs inspections
• Public health emergencies
• Acts of war or terrorism

10. Risk of Loss

Ownership and risk of loss transfer to the customer upon delivery of the shipment to the designated carrier.

Amp Peptide’s responsibility for the products ends when the shipment is accepted by the carrier for transport.

11. Contact Information

For shipping-related questions, please contact:

Amp Peptide

Email: [[email protected]](/cdn-cgi/l/email-protection#ccbfb9bcbca3beb88cada1bcbca9bcb8a5a8a9e2afa3a1)

Website: https://www.amppeptide.com